North Lanarkshire (Year 3)
Friday 2 April 2004
20 January 2004
North Lanarkshire Council is the fourth largest unitary Authority in Scotland with a population of over 326,000. It has an area of 47,648 hectares situated largely within the basin of the River Clyde and its tributaries, most notably the Kelvin, North Calder Water and South Calder Water. There are extensive areas of high ground along the central Scotland plateau in the east and in the Kilsyth Hills to the north.
Executive summary
The Authority's Strengths
Service Plan - A Service Plan has been produced and reviewed in accordance with the requirements of the standard.
Complaints about the Service - A policy and procedure is in place.
Internal Monitoring - A policy and procedure is in place. Recent enhancements to the record keeping were noted.
Liaison with Other Organisations - The Authority has in place arrangements for liaison with other appropriate bodies.
Documented Procedures - The Service operates within an ISO 9001 Quality Management System.
Food Hazard Warnings - A procedure has been produced and implemented.
Feedingstuffs - The Authority is addressing its responsibilities for feedingstuffs enforcement.
Related links
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